Problem

There is a growing demand for installation services in the home improvement sector. However, the Fortune 50 Retailer found that their delivery process for installation orders was not well positioned to take advantage of this trend.

Solution
The Retailer hired Keynote Consulting, LLC to conduct a thorough consumer audit of the installation market and recommend improvements in the retailer's process.

Results

In first year of full operation, The Retailer's Installed Sales grew to $2.6 billion, up 78% from pre-launch level.

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